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SAY HELLO !

WE’RE HERE TO HELP YOU.

Need Help? Frequently Asked Questions

Before contacting us, you might find your answer here. If not, feel free to reach out — we’re happy to help.

Can you provide a quote?

Yes, we do provide quotes. Send us your requirements (products, quantities, brands or services needed), and we’ll share a detailed quotation with pricing, availability and delivery timelines.

What products do you sell?

We offer a wide range of IT products, including:

Desktop computers & laptops
Printers & scanners
Networking devices (routers, switches, access points, etc.)
Computer accessories (monitors, keyboards, mice, headsets, etc.)
Other IT peripherals from trusted brands

Do you provide both sales and services?

Yes. We provide complete IT solutions:

Product sales (hardware & software)
Installation & configuration
Maintenance & troubleshooting
Software support
Hardware repairs (PCs, laptops, printers, etc.)

What IT services do you offer?

Our services include:

Computer & laptop repair
System upgrades (RAM, SSD, OS, etc.)
Data recovery (where possible)
Virus & malware removal
Networking setup (home & office)
AMC – Annual Maintenance Contracts for businesses
Software installation & basic user support

How can I contact you?

You can reach us via:

Email: support@mimas.in
The contact form on this page
Phone / WhatsApp (add your number here)

We do our best to respond as quickly as possible during working hours.

Do you support business / corporate clients?

Yes, we work with both individual customers and businesses. For companies, we can provide bulk quotations, on-site support, and Annual Maintenance Contracts (AMC) tailored to your IT needs.

Do you offer on-site support?

Depending on your location, we can arrange on-site visits for installation, troubleshooting or network setup. For remote locations, we may first provide remote assistance and then schedule a visit if needed.

What information should I include when contacting you?

To help us respond faster, please include: